Building an Adaptive Infrastructure

for Education Service Providing

Matthias Mohr, Tobias Simon, Helmut Krcmar:

Building an Adaptive Infrastructure for Education Service Providing.

Wirtschaftsinformatik 2005: 847-860

Abstract

Educational institutions using enterprise software systems within their courses show a very particular behavior in system usage, different from that of operational businesses. This requires an adjusted operating and service model for the underlying IT systems. A service provider running and maintaining such educationally dedicated systems can meet bigger parts of these special requirements by implementing a flexible IT infrastructure which adapts to the customers’ demands. We propose a concept based on a blade server architecture which allows a flexible handling of an SAP® system landscape. The technical concept is embedded into a proposed model of providing services for educational institutions.

Keywords: IT Training, System Usage, ASP, SAP, Flexible Infrastructure, Blade Server Architecture